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Select List of Mediation Service Providers* and Mediation Organisations
(For a good source of additional providers see www.venables.co.uk/companies.htm )
Academy of Experts www.academy-experts.org.uk
is the Professional Body for Expert Witnesses both in the United Kingdom and around the world. Its Register of Qualified Dispute Resolvers is an invaluable resource for parties and their Lawyers seeking a swift and agreeable resolution to their dispute. They provide Mediation Training.
ADR Chambers (UK) Limited www.adrchambers.co.uk
is the UK arm of a worldwide alternative dispute resolution group, which has successfully settled tens of thousands of cases around the globe, from Canada to Hong Kong, over the last decade. Established in this country in 1999 to support Lord Woolf's reforms ADR Chambers is unique among ADR providers in that it is based on a judicial panel of retired Law Lords, Lords Justices, High Court, Circuit and other retired Judges, many still active in the development and administration of the law. There are also many Barristers and Solicitors who are trained mediators, arbitrators or neutral evaluators, and who are dedicated to specific areas of law. ADR Chambers is also establishing regional panels, in support of court-based mediation schemes and to meet local demand.
Alternative Dispute Resolution Group (ADR) www.adrgroup.co.uk
was founded in 1989 and is a specialist mediation provider. Their solicitor mediators have undergone intensive training in mediation and negotiation techniques. Using only solicitors ensures knowledge of related legal matters. There are two membership networks: ADR Net, a network of over 70 firms of solicitors and barristers' chambers, and ADR Family/FMA, a network of over 350 practitioners in family dispute mediation. Each of these networks constitutes the largest professional network of its type, focusing on a single objective: promoting mediation for the resolution of commercial or family disputes. ADR Group regularly arranges mediations in disputes relating to banking, insurance, contract, probate, financial services, contract disputes, as well as medical negligence and personal injury, and offers training in mediation awareness for professionals and corporate bodies, as well as case selection for mediation and confidential advice to disputants. There is a list of firms of solicitors offering mediation services and also a "Frequently Asked Questions" (FAQ) about mediation.
Alternative Dispute Resolution Services (ADRS) www.adrs.co.uk
is an ADR Agency, based in Newcastle, supplying mediators and arbitrators. The group offers cost effective and timely resolution of disputes at fixed prices using ADR methods such as mediation or arbitration, and avoiding the need to go to court. They can provide mediators or arbitrators for any size or type of dispute but make a special feature of low to medium value disputes with reasonably priced services.
Association of Northern Mediators www.northernmediators.co.uk
The Association of Northern Mediators (ANM) based in Leeds, promotes the use of mediation throughout the region. It provides at no cost, lists of over 100 Mediators divided up into local groupings. The user can search by Town, County or Specialisation. It is one of the larger groups of regional mediators covering Yorkshire, the North West and North Wales. It's role is to encourage and enthuse all those commercial mediators trained by the main providers, to promote the use of mediation amongst users and potential users and to stimulate the best possible standards of practice. They run an annual summer school for experienced mediators and regular training workshops for mediators, lawyers and users.
Atkin Chambers www.atkinchambers.co.uk
have specialised in construction law and engineering law for over 40 years. They also cover energy, information technology, commercial obligations and professional negligence.
Catalyst Mediation, www.catalystmediation.co.uk based in Glasgow, is unusual in that the 21 mediators on the panel have direct experience, often in senior positions, in over 80 commercial, professional, legal, voluntary and public sectors. In many mediations it can help if the mediators have knowledge of the environment and language of the sector in which the dispute has arisen. There is useful background information on the site about mediation and particularly about mediation in Scotland.
Centre for Effective Dispute Resolution (CEDR) www.cedr.co.uk
is the industry leader and one of the leading international bodies in the field of Alternative Dispute Resolution, dispute management and conflict prevention. It was launched in 1990 with the backing of the CBI. It aims to be the flagship for raising the understanding, profile and use of Alternative Dispute Resolution, both in the UK and Internationally. It runs a small panel of highly experienced mediators under its CEDRSolve scheme, but can call on several hundred mediators from among its registered and accredited membership. CEDR Training and CPD events are qualifying activities for SCMA membership and CPD requirements.
1 Chancery Lane Mediation Group www.1chancerylane.com
The mediation practitioners - advocates and mediators - at the Chambers of John Ross QC, 1 Chancery Lane, London WC2A 1LF offering coverage of the following sectors: professional indemnity, local authority duties of care, property, contract and commercial, partnership, police, and franchising disputes.
The Chartered Institute of Arbitrators (CIArb) www.arbitrators.org.uk
is the professional home for consumer and commercial arbitrators and practitioners of alternative forms of dispute resolution. The services offered also include mediation. The Institute's global reach covers a wide range of sectors including: law, construction, shipping, banking, insurance, commodities, agriculture, accountancy, medicine and sport. Through the provision of training and continuing professional development, the CIArb maintains an assured global standard of education. In addition, the Institute conducts "Dispute Resolution Services" delivering bespoke schemes for consumer and business-to-business transactions. The schemes offer a cost-effective and timely settlement of disputes. The Institute provides an information centre for members, publications, access to the members' area of the website, hearing and meeting rooms.
Chartered Institute of Arbitrators, Scottish Branch www.scottish-arbitrators.org.uk aims to promote the use of arbitration in Scotland as a means of dispute resolution, both domestically and internationally. The site offers free access to The Scottish Arbitration Code which has been developed in conjunction with The Scottish Council for International Arbitration and The Scottish Building Contract Committee. There is also information on the site about qualifications for the institute and events.
The City Disputes Panel www.citydisputespanel.org is a not-for-profit organisation that is focused on the needs of commercial corporations, the financial services industry, and all who do business with them, in the UK and internationally. They offer a wide range of dispute resolution techniques.
Conflict Management Plus Ltd, www.conflictmanagementplus.com Low Farm, Bassingbourn, Royston, Herts, SG8 5NT Tel: 01763 852225 Fax: 01763 853313 Email: info@conflictmanagementplus.com Provides workplace mediation and dispute resolution training and services across the UK and Europe and help organisations to prevent, manage and resolve workplace conflict. Provides independent interactive mediation service which gets people in conflict to interact directly with one another in order restore communication, rebuild working relationships and resolve disputes. These skills are also invaluable for managers, leaders, investigators, HR and OH staff, equality and diversity professionals.
Construction Contracts Mediators' Group (CCMG) www.ccmg.co.uk provide access to a group of mediators who specialise in construction contract disputes. Each mediator has experience of the difficulties that can arise which need to be overcome in order to enable construction contract disputes to be settled amicably, economically, and on terms acceptable to the parties.
Core Mediation, www.core-mediation.com based in Edinburgh. Core Solutions Group is widely recognised as Scotland's leading provider of high quality independent mediation, facilitation and training services to clients in both the public and private sectors, throughout the UK, Ireland and elsewhere. There is an extensive panel of senior lawyers and professionals from other disciplines.
Council of the Bar of England and Wales www.barcouncil.org.uk maintains a list of barrister mediators accredited to recognised ADR providers which is available in hard copy and on line.
Hardwicke Building www.hardwicke.co.uk
provides a Commercial Dispute Resolution Service. The main focus of the service is the provision of Queen's Counsel to act as arbitrators, mediators, adjudicators and facilitators for dispute resolution. The service is available to lawyers and business executives and the user is able to choose the QC desired for the particular service.
Hesketh Mediation www.heskethmediation.com is the home site of Philip Hesketh, an experienced mediator in the north west of England.
In Place of Strife www.mediate.co.uk based at the IDRC in Fleet Street, London,
In Place of Strife, The Mediation Chambers, provides the services of many of the best known mediators operating in the UK.
IDRS Ltd Dispute Resolution Services www.idrls.ltd.uk
are a wholly owned subsidiary of the Chartered Institute of Arbitrators, offering mediation, conciliation, adjudication, early neutral evaluation and arbitration services, within the construction and property sector – including non-regulated financial products, tenancy deposit schemes, home information packs, commercial leases, new home building, surveying services and disputes in construction projects, and the communications industry providing consumer redress through CISAS and commercial solutions in credit vetting, inter-connection and other communications business areas. In addition they provide services to local and national government in landlord and tenant disputes, housing disrepair, climate change levy disputes, aggregates levy, pesticides safety, general product safety recall, coal mining subsidence and boat safety, amongst others.
InterMedation www.intermediation.com
is a City-based commercial dispute prevention and resolution organisation with a national network of around 150 accredited mediators, evaluators and other neutral professionals. The company provides experienced mediators, neutral experts, facilitators and adjudicators for disputes including: insurance; shipping; healthcare/clinical; personal injury; professional negligence; construction and major projects as well as general commercial areas. They also provide dispute prevention and resolution consultancy and awareness training in a range of dispute resolution methods. They operate insurance market ADR Clinics for Lloyds of London and the International Underwriting Association.
Littleton Dispute Resolution Services Ltd www.littletonchambers.com
This is a group of CEDR accredited barristers from Littleton Chambers who provide mediation services via a dedicated company Littleton Dispute Resolution Services Ltd and arbitration through Littleton International Arbitration Group with a wide spread of work including all aspects of business, contract and employment law, professional negligence and human rights. Chambers are members of COMBAR. LDRS has been appointed as administrators and adjudicators of split capital investment disputes on behalf of Guernsey and Jersey Financial Services Commission.
Lyons Davidson Dispute Resolution & Family Mediation. www.lddr.co.uk
The firm in Bristol, Plymouth, Solihull and New Malden, Surrey, works through these two units covering, respective, Dispute Resolution for Businesses & Family Mediation. There is information on the site about the process of mediation and how it differs from litigation and arbitration.
Maritime Solicitors Mediation Service (MSMS) www.msmsg.com
is an initiative of a group of English maritime law firms. The main objective of MSMS is to promote the use of mediation in the maritime sector to assist parties to expedite the cost effective resolution of disputes. The MSMS service is intended to cover the full range of "wet" and "dry" work: for example, collisions, explosions, fires, grounding, sinkings, charterparty disputes, all matters affecting the carriage of goods by sea and marine insurance including Hull, Increased Value, War, Mortgagees Interest, Political Risks, Cargo, Charterers liability. MSMS is developing a growing pool of experienced mediators with specialised maritime expertise.
Mediation-1st www.mediation-1st.co.uk
is a group of mediation consultants based in Norwich, and associated with solicitors Leathes Prior. The company offers both "Full" Mediations (where the Mediator will work with the parties to achieve a settlement for as long as it takes on the Mediation Day) and "Time Limited" Mediations, which are limited to three and a half hours. They also offer free seminars to solicitors, accountants, other professions, CABs, Chambers of Commerce, and other similar bodies.
Mediation Choice www.mediationchoice.co.uk
Mediators in East Anglia www.mediatorsineastanglia.org.uk is a non-profit making regional organisation of qualified mediators and ADR professionals throughout Cambridgeshire, Essex, Lincolnshire, Norfolk and Suffolk. Individual members offer their dispute resolution services for a fee (and in certain cases pro bono - without charge) to the public and to businesses, accepting both private and court referrals.
Midlands Mediation, www.ukmediation.net
one of the biggest mediation companies in the UK, provide new Approaches to Conflict Resolution, Consultancy on Conflict Management, Facilitation for Teams & Groups. Accredited Mediation Training and Free Initial Consultations.
Northern Dispute Resolutions. www.ndr-northernmediations.co.uk
North Yorkshire Family Mediation www.nyfmediation.co.uk is a consortium of trained mediator/lawyers based in the North-east of England whose aim is to provide first class assistance to those going through the trauma of resolving the problems associated with the breakdown of a relationship.
OMG (Oxfordshire Mediation Group) www.oxfordmediation.org.uk
An association of mediators providing locally based accredited and experienced mediators to mediate in civil and commercial disputes in the Thames Valley, throughout the UK and abroad. There are 20 mediators on the OMG panel from different backgrounds: barristers, solicitors, academics, engineers and people with a variety of business experience who have been accredited by at least one of the main mediation providers offering training. The mediators are insured, supervised and supported.
Professional Mediation Resolutions Ltd (PMR) www.workplacemediations.co.uk
is an independent company specialising in workplace mediation. They provide mediation and also workplace mediation training.
Resolex www.resolex.com
is based in the International Dispute Resolution Centre on Fleet Street, with the LCIA, City Disputes Panel and CEDR and specialises in the early use of mediation and dispute resolution/prevention schemes and systems.
Resolution www.resolutionandtraining.co.uk
provides complaints and dispute resolution services to NHS trusts and private health care providers and those representing users of health care services, such as independent complaints advocacy services. They also provide training in health care complaints management, customer care, communication and health law. These services are designed to reduce the human and financial impact of health care complaints, legal claims and disputes by ensuring their early and effective management.
Royal Institution of Chartered Surveyors (RICS) www.rics.org
is a major body in this field. For example, in 2009, the RICS appointed over 10,000 arbitrators, expert determinators, adjudicators and mediators to resolve disputes concerning land, property and construction. Over 450 cases were referred under agricultural legislation, and approximately 600 arbitrators and adjudicators were appointed in building/construction disputes.
Scottish Mediation Network www.scottishmediation.org.uk
is a not for profit organisation working to raise the profile of mediation in Scotland. They hosted a two day conference at Glasgow University in March 2005. The Conference (its second) covered mediation of all kinds and was attended by 300 delegates. They have developed a "Map of Mediation Services" which shows the growing service business and the types of mediation they offer. SMN are also facilitating a discussion about regulation of the mediation profession to provide quality assurance to the users of mediation.
Steve Hindmarsh Limited www.stevehindmarsh.co.uk
Based in Cardiff but operating nationally, specialises in training people and organisations to resolve conflict in the workplace; provides independent mediation services and expert mediators; can establish or strengthen existing in-house mediation schemes. Steve has trained over 1,300 people in skills to mediate or resolve conflict. Working with several of the largest employers in the UK and over 70 organisations at all levels in public, private and voluntary sector.
Syndicus www.syndicus.co.uk
is a group of Consultants and Practitioners in Complaints Handling, Dispute Resolution and Training. Syndicus has a special emphasis on ombudsman issues.
UK College of Family Mediators www.ukcfm.co.uk
is the professional standards-setting watchdog and public information providing body for family mediation in England, Scotland, Wales and Northern Ireland. There is information on how family mediation works and information on finding a mediator.
Workitout www.workitout.co.uk
is a joint venture between Claimant and Defendant lawyers committed to the resolution of personal injury and clinical negligence disputes. This innovative alliance brings with it a mediation service which is effective and has credibility for both the injured and the insurers. 'workitout' is a joint venture between Stewarts solicitors and Berrymans. It appoints qualified Mediators from both sides of the claims process.
* Extract from Mediation Advocacy (Goodman A. and Hammerton A. Xpl Publishing 2006) by courtesy of Delia Venables.
ADR Training
A variety of ADR training programmes are offered by various organisations, ranging from generic information on ADR to hands-on workshop type programmes and university level graduate and postgraduate studies. Here are some of them:
- Academy of Experts
- Alternative Dispute Resolution Group (ADR)
- Bar Council
- Centre for Effective Dispute Resolution (CEDR)
- Chartered Institute of Arbitrators
- ADR Chambers
- Professional Mediation Resolutions Ltd
- Xpl Professional Skills Training
Experienced mediator available to resolve workplace conflicts and arguments quickly and cost effectively. Service offered in South West England and South Wales. Telephone advice and enquiries are provided free of charge. Most disputes are usually resolved in a single day for a fixed fee. Mediation undertaken between individuals at any level within the organisation or with whole teams. Seventeen years mediation experience. Mediation services supplied to 95 organisations. Advised organisations on setting up in-house mediation services. Trained 380 people to become mediation practitioners.
